Terms & Conditions
Terms & Conditions
Last Updated: 10/25/2025
Welcome to The Perfume Pack. By accessing or making a purchase on our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order.
1. General Information
The Perfume Pack operates as an online retailer offering branded and designer perfumes. These Terms apply to all users of the site, including browsers, customers, and contributors.
By using this website, you confirm that you are at least 18 years old or have parental permission to use this site.
2. Authenticity of Products
We source our perfumes from verified and trusted suppliers.
All products sold are 100% original, authentic, and factory-sealed, unless otherwise stated.
We do not sell duplicates, fakes, or grey-market imitations.
3. Pricing & Payments
All prices listed on our website are final and may change without prior notice.
We accept prepaid payment methods only.
Cash on Delivery (COD) is not available.
If your payment fails or is flagged for fraud, we reserve the right to cancel the order.
4. Order Processing & Cancellation
Orders are processed within 1–3 business days.
Once an order is processed or shipped, it cannot be canceled.
We reserve the right to cancel any order due to product unavailability, payment issues, or suspected fraudulent activity.
If we cancel your order, any payment made will be refunded to the original payment method.
5. Shipping & Delivery
We provide worldwide shipping through trusted courier services.
Shipping costs are calculated at checkout based on destination and package weight.
Delivery time varies by location and customs procedures.
Once a package is shipped, delivery delays are not in our control.
International customers are responsible for any customs, taxes, or import fees.
For more details, visit our Shipping Policy page.
6. Exchanges & Return Policy
We do not accept returns for reasons such as:
Change of mind
Fragrance preference
Used or opened products
We only offer exchange if:
The product arrives damaged, defective, or incorrect
Conditions for Exchange
You must contact us within 48 hours of delivery.
An unboxing video or clear photos must be provided as proof.
The item must be unused, sealed, and in original packaging.
Courier / shipping cost for exchange will be paid by the customer.
For full details, please review our Refund & Exchange Policy.
7. Product Variation Disclaimer
Perfume performance may vary based on:
Skin chemistry
Weather
Storage conditions
These factors are not grounds for exchange or refund.
8. Website Content
All content on this website — text, images, logos, layouts — is the property of The Perfume Pack and is protected under copyright law.
You may not copy, reproduce, sell, or misuse any content without permission.
9. Limitation of Liability
The Perfume Pack shall not be held responsible for:
Delays in delivery
Lost or stolen packages after courier confirmation
Allergic reactions or scent sensitivity
Minor changes in packaging style or bottle design by the brand
10. Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page with a revised date.
By continuing to use our website, you agree to any updated terms.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us through our Contact Us page.